Home Service Direct ("we," "us," "our") helps home service companies generate leads. This policy explains what information we collect through our website and forms, how we use it, and the choices you have.
Information we collect
- Information you give us: when you submit a form, we collect your name, phone number, email address, company name, and (optionally) your website.
- Information collected automatically: pages you view, approximate location (city and region derived from your IP address), device and browser type, and how you arrived at our site (for example, a Google or Facebook ad, search, or referral). We do not store your form name, email, or phone in our website-analytics records.
How we use it
- To respond to your inquiry and provide the services you requested.
- To understand which marketing channels bring in calls so we can improve our site and campaigns.
- To contact you about your inquiry and relevant services.
Cookies and tracking
We use cookies and similar technologies for analytics and advertising. These include Google Tag Manager and Google Analytics, Google Ads, and Meta (Facebook) advertising tools, as well as our own first-party analytics that records anonymized page-view and traffic-source events. You can control or disable cookies in your browser settings; some site features may not work without them.
How we share information
We do not sell your personal information. We share it only with service providers that help us operate, such as our CRM (used to manage and respond to leads) and advertising platforms, and only as needed to provide our services or as required by law.
Data retention and security
We keep the information you submit for as long as needed to provide our services and for legitimate business purposes, then delete or anonymize it. We use reasonable technical and organizational measures to protect it.
Your choices
You can ask us to access, correct, or delete the personal information you have submitted by contacting us at the email below. You can also opt out of marketing communications at any time.
Contact us
Questions about this policy? Email info@homeservicedirect.net or call (833) 827-4425.